Recently, I interviewed an executive of an organization. Although she was extremely knowledgeable about the organization, her responses overflowed with “ahs”, “ums” and “you knows”. After our conversation, I began to wonder, “How many more people hired to communicate on behalf of the company, including business owners, have similar challenges?” Communication is not just about [...]
People are writing more than ever in this digital age, but the quality of communication, particularly writing, is declining. Unfortunately, corporations are feeling the impact of this decline through lost time, money and productivity. Intervention is needed NOW! Take our Corporate Communication Checkup to determine if communication in your company needs immediate attention. Then, call [...]
This may sound really simple and obvious, but it isn’t. If it were, there would be more businesses with more clients. Particularly, small businesses looking to grow. I had a revelation on last week. I don’t have as many clients as I would like because I don’t ask for the business. After having that thought, [...]
Somewhere over the course of time, society has lost the basics of simple greetings and good manners. Gone are the days when hello, please and thank you are common in every day conversation with individuals that are both familiar and unfamiliar to us. Do you know that these three words can turn a stranger into [...]
Have you ever listened to people speak in every day conversation? Have you ever paid attention to the number of times people said “like” and “ya know” in a given statement? Have you ever bothered to count the number of times people said “like” and “ya know”? Like, these two words have got to be [...]